Support

Contact Us

Questions about Fileika can be sent to fileika.app@gmail.com.

Please tell us what happened and what you expected. If relevant, include your app version, device model, and iOS version. Do not include passwords, Apple account details, or other sensitive information.

Delete Your Account

You can delete your Fileika account in the app: open Account, tap Delete Account, confirm, and authenticate again with Apple.

Account deletion permanently removes your Fileika account, synchronized projects, photos, shared links, account settings, and associated RevenueCat customer record. It does not cancel an App Store subscription. Cancel that separately in your Apple account settings.

Signing out or deleting the app is not the same as deleting your account. If you cannot access the in-app deletion flow, contact fileika.app@gmail.com.

Subscriptions and Cloud Sync

Manage or cancel your subscription in your Apple account settings. To restore an eligible purchase, open Fileika's Account screen and tap Restore Purchase.

An eligible subscription is required to synchronize private projects, attached photos, and supported account settings across devices. Public shared links and deletion of previously synchronized data do not require an active subscription.

Policies

Review Apple's Terms of Use and Fileika's additional service terms. Learn how Fileika handles data in the Privacy Policy.